Macleod Physiotherapy

Blog · November 11, 2026

Your first physiotherapy visit, step by step

What happens at a first physiotherapy appointment in Calgary, what to wear and bring, and how your treatment plan is built from there.

Booking a first physiotherapy appointment can feel like a step into the unknown. Here is what usually happens at Macleod Physiotherapy, so you can walk in knowing what to expect.

Before you arrive

You don’t need a doctor’s referral to see a physiotherapist in Alberta. Some extended health plans do ask for a doctor’s note before they reimburse you, so it is worth checking your plan.

Bring:

  • Your extended health plan details, or your car accident or WCB claim information
  • Photo ID
  • Any scans, reports or surgeon’s instructions you have

Wear comfortable clothes that let us see and move the area that hurts, such as shorts for a knee problem or a tank top for a shoulder.

The conversation

Your physiotherapist starts by listening. They ask how the problem started, what makes it better or worse, how it affects your work, sleep and activities, and what you want to get back to.

The assessment

Next they look at how you move. That can include range of motion, strength, balance, joint and muscle tests, and how the area responds to gentle pressure. Nothing should be rushed or forced, and you can ask questions at any point.

Your plan

Your physiotherapist explains what they found in plain words and talks through a plan with you. Most plans combine hands-on treatment, exercise and advice. Depending on your needs, the plan may also include massage therapy, acupuncture, dry needling, shockwave therapy or a kinesiology program.

Your first treatment often starts on the same day, and you leave with a few things to do at home.

After the first visit

We check your progress at every visit and adjust the plan as you improve. If something isn’t working, we change it. You can book follow-up visits online in Jane or by calling us.

Ready to start? Book your first visit online, or see what we treat.

This article is general information, not medical advice. If you have symptoms, book an assessment so we can look at your situation.

Ready when you are

Your route starts with one booking.

Book online in Jane in about a minute, or call us and we’ll help you choose the right appointment. No referral needed.

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